Refund Policy

Last updated: September 30, 2026

This policy covers only fees charged by ChatStall for use of the platform itself.

1. Current plans

Creating and running a store on ChatStall is free, including online payments, which go straight to each store's own Cashfree account with no ChatStall fee. If we introduce paid plans in the future, this page will be updated with the applicable refund window and process before any charges begin.

2. What this policy does not cover

This policy does not cover purchases made from an individual store hosted on ChatStall. Those purchases are transactions between a shopper and the store owner. They are arranged over WhatsApp or, where the store takes online payments, paid into the store's own Cashfree account — either way, the store is the seller and decides on cancellations and refunds. Each storefront publishes its own Refund Policy, linked in its footer, which governs those purchases.

3. Contact us

Questions about billing or this policy? Email us at inzaf.industries@gmail.com.